MagGas Medical Overview:

At MagGas Medical, we are dedicated to improving lives through compassionate and innovative respiratory care. As one of Ontario’s fastest-growing, locally owned providers of CPAP therapy and home oxygen solutions, we help patients breathe deep and rest easy, making a meaningful difference in their daily lives.

Founded in 1995, MagGas Medical has a long history of dedication to focused patient care and growth in the therapeutic fields of Home Oxygen and Sleep Therapy. With the desire to give our clients the best patient care possible, we intentionally create individual patient care plans and incorporate cutting-edge respiratory equipment as part of our therapy.

At MagGas Medical, you will join our fast-growing, ambitious, talented, and energetic team to play an essential role in providing quality support and patient-centric care. With a strong focus on patient care and a proven track record of growth in the Home Oxygen and Sleep Therapy fields, MagGas Medical is committed to delivering exceptional support and advancing community respiratory care. As a valuable member of the leadership team, you will play an integral role in continuing and building on the success of MagGas Medical over the last 25+ years.

Position Overview:

The Client Care Coordinator – Home Oxygen is responsible for managing patient appointments, processing claims, coordinating with healthcare professionals, and providing exceptional support to patients, ensuring seamless patient care and satisfaction.

Roles and Responsibilities:

• Manage and schedule patient appointments within the designated timelines
  
• Retrieve and respond to all inquiries (telephone, fax, email, apps)
  
• Plan and coordinate time-sensitive patient hospital discharges
  
• Process, submit, and track insurance and government claims forms
  
• CRM data entry and maintenance
  
• Process patient accounts receivable and payable transactions (credit card, debit, cheque & cash payments), when required
  
• Maintain ongoing communication with healthcare professionals
  
• Coordinate with stakeholders across different departments to arrange for patient visits, deliveries, and follow-up
  
• Adhere to client service levels and deadlines
  
• Perform other administrative duties as assigned

   

Experience Qualifications:

• 2 – 3 years of medical office administrator experience
  
• Excellent customer service, communication, and interpersonal skills with a passion for helping patients improve their health
  
• Experience working with Salesforce or a similar CRM tool is a plus
  
• Ability to work effectively on all Google Business Suite products (Gmail, Drive, Calendar, Meet)
  
• Completion of post-secondary education or combination of administrative experience or related field
  
• A team player who works well with others
  
• Strong organizational and analytical skills
  
• Able to multitask while working and thriving in a busy environment
  
• Careful attention to detail
  
• Strong work ethics

   

Job Details:

• Job Type: Full-time, Permanent, On-site
  
• Regular 8-hour shifts, Monday to Friday

   

Why join us:

• Casual dress code
  
• A state-of-the-art office location and exciting working environment
  
• Discounted or free food and refreshments
  
• Company events
  
• Extended health care
  
• On-site parking
• Performance-based bonus opportunities