MagGas Medical Overview:

At MagGas Medical, we are dedicated to improving lives through compassionate and innovative respiratory care. As one of Ontario’s fastest-growing, locally owned providers of CPAP therapy and home oxygen solutions, we help patients breathe deep and rest easy, making a meaningful difference in their daily lives.

Founded in 1995, MagGas Medical has a long history of dedication to focused patient care and growth in the therapeutic fields of Home Oxygen and Sleep Therapy. With the desire to give our clients the best patient care possible, we intentionally create individual patient care plans and incorporate cutting edge respiratory equipment as part of our therapy. 

At MagGas Medical, you will join our fast growing ambitious, talented and energetic team to play an essential role in providing quality support and patient-centric care. With a strong focus on patient care and a proven track record of growth in the Home Oxygen and Sleep Therapy fields, MagGas Medical is committed to delivering exceptional support and advancing community respiratory care. As a valuable member of the team, you will play an integral role in continuing and building on the success of MagGas medical over the last 25+ years.

Position Overview:

As the Resupply Coordinator, you will be responsible for overseeing patient resupply communications, ensuring timely follow-ups, and maintaining accurate records. You will work closely with our clinic teams to ensure our patients receive the best possible care and resupply services. The position is ideal for someone with strong organizational skills, attention to detail, and a commitment to patient care.

Roles and Responsibilities:

• Manage monthly resupply lists and ensure patients are contacted regarding their resupply eligibility.
• Conduct follow-up calls and emails for patients who were not initially reached.
• Track and report on key performance indicators (KPIs) related to resupply numbers.
• Update patient records in a timely manner.
• Handle ADP submissions, ensuring forms are accurately completed and submitted in a timely manner.
• Review fields for completion and compliance with the Assistive Devices Program.
• Perform data entry, updating patient records, tracking resupply changes, and generating reports.
• Support office-related administrative tasks as required.

Experience Qualifications:

• Previous experience in a healthcare or medical supply environment preferred.
• Proficiency in QuickBooks for managing invoices and financial data.
• Strong office administration experience, including scheduling, filing, and digital records management.
• Experience working in teams, with strong communication and collaboration skills.
• Ability to work independently with minimal supervision, managing tasks efficiently.
• Proficiency in Salesforce or similar CRM systems for tracking patient interactions and managing data.
• Attention to detail, with strong organizational skills, ensuring accurate records and timely follow-up.

Job Details:

• Location: Norfinch
• Hours: 30-40 hours per week
• Work Environment: This position offers a hybrid work mode, with a few days in person at one of our three clinics and the flexibility to work remotely from home.

Why join us:

• Benefits include:
  • Casual dress code
  • A state-of-the-art office location and exciting working environment
  • Discounted or free food and refreshments
  • Company events
  • Extended health care
  • On-site parking
  • Performance-based bonus opportunities